Privacy Policy
We respect you right to privacy and have robust measures in place to ensure that your data is secure and only used for the administration of your tenancy with us. Click here for full details of our Privacy Policy. Back to help centre
Your Right to Rent
As landlords we are under a statutory obligation to ensure that all prospective tenants have the right to rent a property in the UK. This normally means checking an acceptable form of photo ID, when the time comes we will guide you through the process, but should you wish to view the Government’s list of …
Stay Safe
To help you stay safe check out this guide published by the local Police – it’s got loads of sensible, practical advice.
Refuse Collection
Refuse collection dates for each house can be viewed on Plymouth City Council’s website and are also available to view, print and/or download here.
How to Rent
We strongly advise all our prospective tenants to know their rights and understand the typical procedures involved when renting a property. The Government has published a guide called “How to Rent” and this is available to view, print and/or download. Alternatively you can check out the “live” version on the Gov.uk website here. Back to …
Emergency Contacts
We hope you won’t need them, but just in case you can view, print and/or download a list of useful numbers in case of emergeny. Back to help centre
Deposit Protection Service (DPS)
All deposits paid to Student Homes Plymouth are submitted direct to the Deposit Protection Service to be held securely on behalf of both the tenant and landlord. No monies can be withdrawn by the landlord without the express agreement of the tenant. Further details about the scheme and how it operates are available to view, …